Subject: Ticket Assigned - Conversation with HANAN
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 11:42:24 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HANAN HANAN                    Hello           03:18 PM, 09th Apr                     HANAN                    Sorry           03:18 PM, 09th Apr                     HANAN                    Hiii           03:18 PM, 09th Apr                   Mais                   Hi Hanan, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:19 PM, 09th Apr                     HANAN                    I swear to God that I did not receive any request, they did not contact me at all           03:19 PM, 09th Apr                     HANAN                    .           03:20 PM, 09th Apr                     HANAN                    .           03:20 PM, 09th Apr                     HANAN                    I want an Arab person to communicate with me, is it possible???           03:20 PM, 09th Apr                     HANAN                    How do you submit an application to another party?           03:20 PM, 09th Apr                     HANAN                    I want the number of the representative who delivered my request is possible!           03:21 PM, 09th Apr                     HANAN                    Hello           03:21 PM, 09th Apr                     HANAN                    ???           03:23 PM, 09th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:23 PM, 09th Apr                   Mais                   Please give me a minute to check.           03:23 PM, 09th Apr                     HANAN                    Ok           03:24 PM, 09th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:27 PM, 09th Apr                   Mais                   We will get in touch with you at the soonest we can           03:27 PM, 09th Apr                   Mais                   Is there anything else I can assist you with?           03:28 PM, 09th Apr                     HANAN                    I have been waiting for the request for three days, and I contacted you more than once. It is a very annoying method. The request has been paid for. Can you now clarify things?           03:29 PM, 09th Apr                     HANAN                    Yes           03:29 PM, 09th Apr                     HANAN                    I want to talk to an Arab person now           03:29 PM, 09th Apr                     HANAN                    Three days and I'm waiting and now you're asking me to wait???           03:30 PM, 09th Apr                     HANAN                    Excuse me, come, I want to talk to an Arab person, because I don't want to wait, do you understand me?           03:31 PM, 09th Apr                   Mais                   Please accept our full apology for the delay, we will do our best to solve this issue and at the soonest we can           03:31 PM, 09th Apr                   Mais                   وايضا يمكنك التواصل معنا باللغة العربية           03:31 PM, 09th Apr                     HANAN                    طالما في لغة عربية           03:32 PM, 09th Apr                     HANAN                    ليش ما بتتكلمو فيها           03:32 PM, 09th Apr                     HANAN                    لو سمحت انا صارلي يومين واكثر           03:32 PM, 09th Apr                     HANAN                    وقبلها كمان كنستلو الطلب           03:33 PM, 09th Apr                     HANAN                    بدون ما بتلغوني           03:33 PM, 09th Apr                     HANAN                    ورجعت طلبت ودفعت           03:33 PM, 09th Apr                     HANAN                    ع اساس انو يوصلني الطلب           03:33 PM, 09th Apr                     HANAN                    وهلا بتحكو استلمتو ؟           03:33 PM, 09th Apr                     HANAN                    مين استلم انا ما استلمت           03:33 PM, 09th Apr                     HANAN                    مافي حدا تواصل معي           03:33 PM, 09th Apr                     HANAN                    وانا بالبيت ما طلعت نهائياً           03:33 PM, 09th Apr                     HANAN                    والحل ؟           03:33 PM, 09th Apr                     HANAN                    لا تحكيلي انطر           03:34 PM, 09th Apr                     HANAN                    ما بدي استنى           03:34 PM, 09th Apr                     HANAN                    بدي الحل اليوم           03:34 PM, 09th Apr                   Mais                   نرجو منك قبول كامل اعتذارنا عن التاخير والازعاج الحاصل, من فضلك السماح لنا بالوقت لكي نتمكن من حل المشكلة           03:36 PM, 09th Apr                   Mais                   بحيث اننا نحتاج بعض الوقت لكي نتمكن من حلها           03:36 PM, 09th Apr                     HANAN                    للامانه انا من كثر ما تعذبت           03:38 PM, 09th Apr                     HANAN                    ماعاد اطلب بحياتي منكم           03:38 PM, 09th Apr                     HANAN                    ابداً           03:38 PM, 09th Apr                     HANAN                    جداً الخدمة سيئة جداً           03:38 PM, 09th Apr                   Mais                   نحن نعتذر بصدق عن الإزعاج والتأخير الحاصل, سيتم بذل قصارى الجهود لحل المشكلة في اقرب وقت ممكن           03:39 PM, 09th Apr                     HANAN                    بأنتظار الحل           03:40 PM, 09th Apr                   Mais                   شكرا لك على صبرك وتفهمك           03:40 PM, 09th Apr                   Mais                   هل هناك شيء آخر يمكنني مساعدتك به؟           03:40 PM, 09th Apr                     HANAN                    لا           03:41 PM, 09th Apr                   Mais                   كان من دواعي سروري مساعدتك, شكراً للتسوق مع ماكس.  نتمنى لك يوماً سعيداً!           03:42 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6021803