Subject: Ticket Assigned - Conversation with Dhanish Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:28:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dhanish Ali Dhanish Ali                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Dhanish ali Bot:  Hi Dhanish ali, what do you need help with? Customer:  ?Store Location Bot:    Looking for a  Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585831396            01:04 PM, 09th Apr                   Mais                   Hi Dhanish, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:05 PM, 09th Apr                   Mais                   We can see that you have contacted us regarding store location           01:05 PM, 09th Apr                     Dhanish Ali                    Hi           01:05 PM, 09th Apr                   Mais                   Kindly note that you can visit this link https://www.centrepointstores.com/ae/en/storelocator in order to find all the stores and all it's details, and in case you have another query, please let us know so that we can check for you further.           01:05 PM, 09th Apr                     Dhanish Ali                    Hi           01:07 PM, 09th Apr                     Dhanish Ali                    If I make an order thorough online. Can I collect on same day in nearby store ?           01:08 PM, 09th Apr                     Dhanish Ali                    Talk to Agent           01:08 PM, 09th Apr                     Dhanish Ali                    Start Again           01:09 PM, 09th Apr                   Mais                   Kindly note that you can choose the delivery method as click and collect (collect from the store), and the order may takes 24-48 hours to be ready for collection.           01:10 PM, 09th Apr                     Dhanish Ali                    So I can’t collect on same day ?           01:11 PM, 09th Apr                   Mais                   We regret to inform you that we are unable to determine a specified time to collect the order           01:12 PM, 09th Apr                     Dhanish Ali                             01:12 PM, 09th Apr                     Dhanish Ali                    I wanna know, if this items is available in all branches           01:13 PM, 09th Apr                   Mais                   Could you please share with us the item link?           01:14 PM, 09th Apr                     Dhanish Ali                    Okay           01:14 PM, 09th Apr                     Dhanish Ali                    https://www.centrepointstores.com/ae/en/p/165029947           01:15 PM, 09th Apr                   Mais                   Could you please let us know the size you want?           01:17 PM, 09th Apr                     Dhanish Ali                    37-38           01:17 PM, 09th Apr                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:17 PM, 09th Apr                     Dhanish Ali                    Sure, please check           01:18 PM, 09th Apr                     Dhanish Ali                    Al Ghurair center would be great           01:18 PM, 09th Apr                     Dhanish Ali                    Or DCC           01:19 PM, 09th Apr                     Dhanish Ali                    Those are easy access for me so that I can take it today           01:19 PM, 09th Apr                   Mais                   We kindly ask you to please check the attached image in order to find the store availability of your item           01:24 PM, 09th Apr                   Mais                            01:24 PM, 09th Apr                   Mais                   Is there anything else I can assist you with?           01:26 PM, 09th Apr                     Dhanish Ali                    That’s all thanks           01:27 PM, 09th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:27 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020847