Subject: Ticket Assigned - Conversation with Aya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 13:20:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aya Aya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Aya Bot:  Hi Aya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4724732772 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0407230003498     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97455190101            05:14 PM, 07th Apr                     Aya                    Ok thank you I’m waiting           05:14 PM, 07th Apr                   Mais                   Hi Aya, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:17 PM, 07th Apr                   Mais                   We can see that you have contacted us regarding your order 4724732772           05:17 PM, 07th Apr                   Mais                   We have checked for you and found via your order tracking number that your order 4724732772 has been out for delivery on 7-4-23, and we hope it will be delivered to you as soon as possible.           05:17 PM, 07th Apr                   Mais                   Is there anything else I can assist you with?           05:18 PM, 07th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:20 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6009335