Subject: Ticket Assigned - Conversation with Imad Eddifay
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 12:53:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Imad Eddifay Imad Eddifay                    Hi           04:43 PM, 07th Apr                   Mais                   Hi Imad, Good Evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:44 PM, 07th Apr                     Imad Eddifay                    Hi Mais           04:44 PM, 07th Apr                     Imad Eddifay                    I just want to ask regarding stock for this Crib           04:44 PM, 07th Apr                     Imad Eddifay                    https://www.babyshopstores.com/ae/en/p/164939929           04:45 PM, 07th Apr                     Imad Eddifay                    Crey color           04:45 PM, 07th Apr                   Mais                   We would like to inform you that as per our records the order is available at the site to be ordered           04:47 PM, 07th Apr                     Imad Eddifay                             04:48 PM, 07th Apr                     Imad Eddifay                    I order many times but they keep canceling           04:48 PM, 07th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           04:49 PM, 07th Apr                   Mais                   Please give me a minute to check.           04:49 PM, 07th Apr                     Imad Eddifay                    Sure take your time           04:49 PM, 07th Apr                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           04:51 PM, 07th Apr                   Mais                   We will also not be happy if you receive bad items in your order, which is why the item is canceled and you receive notice on the same.           04:51 PM, 07th Apr                   Mais                   Please allow us the time and we will update the stock of this item.           04:51 PM, 07th Apr                     Imad Eddifay                    It’s Ok No problem           04:52 PM, 07th Apr                   Mais                   Is there anything else I can assist you with?           04:52 PM, 07th Apr                     Imad Eddifay                    So you have any idea when you will receive new stock so I can order it ?           04:52 PM, 07th Apr                   Mais                   Please allow us the time and we will update you accordingly.           04:52 PM, 07th Apr                     Imad Eddifay                    Ok thank you           04:52 PM, 07th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           04:53 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6009160