Subject: Ticket Assigned - Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 12:44:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with السلام عليكم السلام عليكم                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  السلام عليكم Bot:  Hi السلام عليكم, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424094253 Bot:    We checked and your order is   Cancelled   Here's how your refund works:   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  966546160227            04:33 PM, 07th Apr                     السلام عليكم                    Thanks           04:33 PM, 07th Apr                   Mais                   Dear customer, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:39 PM, 07th Apr                   Mais                   We can see that you have contacted us regarding your order 9424094253           04:39 PM, 07th Apr                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           04:40 PM, 07th Apr                   Mais                   We regret to inform you that the order has been canceled because it is out of stock/quality check issues.           04:41 PM, 07th Apr                   Mais                   We will also not be happy if you receive bad items in your order, which is why the item is canceled and you receive notice on the same.           04:41 PM, 07th Apr                   Mais                   Is there anything else I can assist you with?           04:43 PM, 07th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:44 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6009102