Subject: Ticket Assigned - Conversation with Reeha Fathima
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 12:15:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reeha Fathima Reeha Fathima                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Reeha Fathima Bot:  Hi Reeha Fathima, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7824766772 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0407230010487     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097333852343            04:03 PM, 07th Apr                   Mais                   Hi Reeha, Good Afternoon. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           04:05 PM, 07th Apr                   Mais                   We can see that you have contacted us regarding your order 7824766772           04:05 PM, 07th Apr                     Reeha Fathima                    Yes           04:05 PM, 07th Apr                   Mais                   We have checked for you and found via your order tracking number that your order 7824766772 has been out for delivery on 7-4-23, and we hope it will be delivered to you as soon as possible.           04:05 PM, 07th Apr                     Reeha Fathima                    I will not be available today to receive the order           04:06 PM, 07th Apr                     Reeha Fathima                    Is it possible to deliver the items tomorrow?           04:06 PM, 07th Apr                   Mais                   Kindly note that you will be contacted by the courier before delivering the order, so please keep your contact number active so that you can arrange with him to deliver your order at your specified time and date.           04:08 PM, 07th Apr                     Reeha Fathima                    Alright thank you           04:09 PM, 07th Apr                   Mais                   Is there anything else I can assist you with?           04:11 PM, 07th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           04:15 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6008911