Subject: Ticket Assigned - Conversation with Irshad Himzan
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 11:42:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Irshad Himzan Irshad Himzan                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Irshad himzan Bot:  Hi Irshad himzan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7824865759 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 08/04/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97333663326            03:28 PM, 07th Apr                     Irshad Himzan                    Can you ready my order today           03:28 PM, 07th Apr                     Irshad Himzan                    Hello           03:29 PM, 07th Apr                   Mais                   Hi Irshad, Good Afternoon. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           03:29 PM, 07th Apr                     Irshad Himzan                    Hi           03:29 PM, 07th Apr                     Irshad Himzan                    I ordered a item today           03:30 PM, 07th Apr                   Mais                   We would like to inform you that your order is under delivery to the store, and it will be ready for collection at the soonest           03:30 PM, 07th Apr                     Irshad Himzan                    Can you ready the item now           03:30 PM, 07th Apr                     Irshad Himzan                    I am in collection point now           03:30 PM, 07th Apr                     Irshad Himzan                    If you ready now that is big help for me           03:30 PM, 07th Apr                     Irshad Himzan                    Tomoroww i will little busy to collect my order           03:31 PM, 07th Apr                   Mais                   Kindly note that the order is not ready for pick up yet, it will be ready at the soonest           03:31 PM, 07th Apr                   Mais                   However, anyone from your end can collect the order on your behalf if you wish           03:32 PM, 07th Apr                   Mais                   As well, it will be available for collection till 14 days starts from the date of receiving the pick up message.           03:32 PM, 07th Apr                     Irshad Himzan                    There is no any option for ready to deliver today ?           03:32 PM, 07th Apr                     Irshad Himzan                    Please help as you can           03:33 PM, 07th Apr                   Mais                   Kindly note that we are unable to determine a specified time, but we will do our best to process your order as soon as we can.           03:34 PM, 07th Apr                     Irshad Himzan                    Ok           03:36 PM, 07th Apr                     Irshad Himzan                    Thank you           03:36 PM, 07th Apr                   Mais                   Is there anything else I can assist you with?           03:37 PM, 07th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           03:42 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6008728