Subject: Ticket Assigned - Conversation with Faruk Ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 13:22:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faruk Ahmed Faruk Ahmed                             04:57 PM, 06th Apr                   Mais                   Hi Faruk, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:59 PM, 06th Apr                   Mais                   Could you please elaborate your query?           04:59 PM, 06th Apr                   Mais                   هل ما زلت معنا ؟            05:01 PM, 06th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:01 PM, 06th Apr                   Mais                   I have not received a response from you still, please confirm if we are still connected?           05:03 PM, 06th Apr                     Faruk Ahmed                    I have paid by my knet for the following item in centerpoint apps after completion of payment by knet i had log out from the order procedure unfortunately.  # I did not get any confirmation  of my order for the item  But 10.83 KD debit from my knet.  # Please Kindly tell how i know about my order?   is it being confirm or not?? If it is not so why my 10.83 Kd debited from my knet by system.  How get back KD???           05:04 PM, 06th Apr                     Faruk Ahmed                    Can i talk to you??           05:05 PM, 06th Apr                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:05 PM, 06th Apr                     Faruk Ahmed                             05:06 PM, 06th Apr                   Mais                   Please give me a minute to check.           05:11 PM, 06th Apr                     Faruk Ahmed                    Take ur time           05:11 PM, 06th Apr                   Mais                   We would like to inform you that we have checked and it turns that you have a new order 8424665542 has been placed successfully on 6-4-23, and it is under delivery to the store.           05:15 PM, 06th Apr                   Mais                   As well, it will be ready for collection at the soonest, and you will receive SMS once it will be ready.           05:15 PM, 06th Apr                     Faruk Ahmed                    I will not get any voucher for my order?           05:17 PM, 06th Apr                   Mais                   We would like to inform you that all the promotions are available on our site, please visit the site in order to get it           05:19 PM, 06th Apr                     Faruk Ahmed                    Ok tnx           05:19 PM, 06th Apr                   Mais                   Is there anything else I can assist you with?           05:19 PM, 06th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:22 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003223