Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 11:01:40 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424485848 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040623001602     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            02:47 PM, 06th Apr                   Mais                   Hi Qusay, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:48 PM, 06th Apr                   Mais                   We can see that you have contacted us regarding your order 9424485848           02:48 PM, 06th Apr                     Hi                    Hi           02:48 PM, 06th Apr                     Hi                    Yes           02:48 PM, 06th Apr                     Hi                    Why written rejected by custumer           02:49 PM, 06th Apr                     Hi                    No body called me           02:49 PM, 06th Apr                     Hi                    Where are you ?           02:50 PM, 06th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           02:50 PM, 06th Apr                   Mais                   Could you please confirm your contact number and your address?           02:50 PM, 06th Apr                     Hi                    0567103655           02:50 PM, 06th Apr                     Hi                    What is going on           02:51 PM, 06th Apr                   Mais                   Could you please confirm your address as well?           02:51 PM, 06th Apr                     Hi                    Down town           02:51 PM, 06th Apr                     Hi                    Did they call me ?           02:52 PM, 06th Apr                     Hi                    Can you check           02:52 PM, 06th Apr                     Hi                    The previous order the same they said that i reject it and returned it back to store despite that no body call me           02:53 PM, 06th Apr                     Hi                    This is the second time           02:53 PM, 06th Apr                     Hi                    Whey they do not want to send my order ?           02:53 PM, 06th Apr                     Hi                    This is a losing of time           02:54 PM, 06th Apr                     Hi                    I can order from another store           02:54 PM, 06th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:54 PM, 06th Apr                   Mais                   We will get in touch with you at the soonest we can           02:55 PM, 06th Apr                     Hi                    Tell me what you can see when checking the status of my order ?           02:55 PM, 06th Apr                     Hi                    Rejected ?           02:56 PM, 06th Apr                   Mais                   Please note that we will check with the courier and update you accordingly.           02:57 PM, 06th Apr                     Hi                    Ok           02:57 PM, 06th Apr                   Mais                   Is there anything else I can assist you with?           02:57 PM, 06th Apr                     Hi                    Hope this time you deliver it and not losing my time           02:57 PM, 06th Apr                   Mais                   Sure, we will do our best to deliver your order as son as we can           03:01 PM, 06th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:01 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6002156