Subject: Ticket Assigned - Conversation with Senthil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 10:25:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Senthil Senthil                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Senthil Bot:  Hi Senthil, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424554940 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040623003162     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507057246            02:17 PM, 06th Apr                   Mais                   Hi Senthil, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:19 PM, 06th Apr                   Mais                   We can see that you have contacted us regarding your order 9424554940           02:19 PM, 06th Apr                     Senthil                    I have placed my order as delivery time from 10 am to 2pm slot.as of now i didnot received the call from your delivery service.  I have called your call center and the don't have any idea and they are asking me to wait till they deliver.  As i have duty up to 2 pm and i need the items to be delivered now.so that i can leave the office.           02:20 PM, 06th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you.           02:20 PM, 06th Apr                   Mais                   We kindly ask you to please allow us 24 hours so that we can cancel the order           02:21 PM, 06th Apr                   Mais                   We kindly ask you to please allow us 24 hours so that we can deliver the order           02:21 PM, 06th Apr                   Mais                   In case you did not receive the items within 24 hours, please contact us again so that we can do the needful           02:21 PM, 06th Apr                   Mais                   Is there anything else I can assist you with?           02:23 PM, 06th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:25 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6001879