Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 09:55:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Customer:  0525229535 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424186257 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040523000158     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Phone number Customer:  0525229535            01:48 PM, 06th Apr                     Hello                    Hello           01:49 PM, 06th Apr                   Mais                   Hi Hicham, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:49 PM, 06th Apr                   Mais                   We can see that you have contacted us regarding your order 9424186257           01:49 PM, 06th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           01:49 PM, 06th Apr                     Hello                    My order 9424186257 is showing rejected by customer on delivery status however nobody came neither yesterday or today           01:50 PM, 06th Apr                     Hello                    0525229535           01:50 PM, 06th Apr                     Hello                    Delivery to JLT, CLUSTER T,           01:50 PM, 06th Apr                     Hello                    1 Lake plaza, office 1701           01:50 PM, 06th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:52 PM, 06th Apr                   Mais                   We will get in touch with you at the soonest we can           01:52 PM, 06th Apr                     Hello                    Okay,           01:53 PM, 06th Apr                     Hello                    Thank you for your support           01:53 PM, 06th Apr                   Mais                   Is there anything else I can assist you with?           01:53 PM, 06th Apr                     Hello                    No thanks           01:53 PM, 06th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:54 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6001657