Subject: Ticket Assigned - Conversation with Khizar Hayat
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 13:31:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khizar Hayat Khizar Hayat                    Hi  I collected the order today but seems a size issue.           05:28 PM, 05th Apr                     Khizar Hayat                    I want to exchange it.           05:28 PM, 05th Apr                   Mais                   Hi Khizar, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:28 PM, 05th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           05:28 PM, 05th Apr                     Khizar Hayat                             05:29 PM, 05th Apr                     Khizar Hayat                    The item purchased online can be returned to the store?           05:29 PM, 05th Apr                   Mais                   Sure, just please make sure to have the invoice of the order           05:30 PM, 05th Apr                     Khizar Hayat                    Ok. Thanks           05:30 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           05:30 PM, 05th Apr                     Khizar Hayat                    That’s all           05:30 PM, 05th Apr                     Khizar Hayat                    Thanks           05:30 PM, 05th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:31 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996458