Subject: Ticket Assigned - Conversation with Muhammad Kamran
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 13:30:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad Kamran Muhammad Kamran                    Hi           05:19 PM, 05th Apr                   Mais                   Good Evening Muhammad , Thank you for contacting Max, This is Mais, I will be happy to assist you today.           05:20 PM, 05th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:21 PM, 05th Apr                     Muhammad Kamran                    I had ordered shirts and trousers. Once i checked the t shirts are quite big in size. Is this possible to change?           05:21 PM, 05th Apr                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish 
 with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           05:22 PM, 05th Apr                     Muhammad Kamran                    How can i return?           05:23 PM, 05th Apr                   Mais                   Please share with us the names of the items you want to return           05:24 PM, 05th Apr                     Muhammad Kamran                             05:26 PM, 05th Apr                   Mais                   Could you please confirm if you want to return only one item?           05:26 PM, 05th Apr                     Muhammad Kamran                             05:26 PM, 05th Apr                     Muhammad Kamran                    Two items           05:26 PM, 05th Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9423599230 dated on 5-4-23 and the items will be received
  by the transport partner LMG within 3 to 5 working days .           05:27 PM, 05th Apr                     Muhammad Kamran                    But it is only for one t shirt           05:28 PM, 05th Apr                     Muhammad Kamran                    O have to return two           05:28 PM, 05th Apr                   Mais                   Kindly note that we have created a return request for 2 items.           05:28 PM, 05th Apr                     Muhammad Kamran                    Thank you           05:29 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           05:29 PM, 05th Apr                     Muhammad Kamran                    Thank you   I really appreciate           05:29 PM, 05th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:30 PM, 05th Apr                                          View conversation in Freshchat http
 s://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996451