Subject: Ticket Assigned - Conversation with Varsha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 13:19:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Varsha Varsha                    Hi           05:03 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:03 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:03 PM, 05th Apr                     Varsha                    1           05:03 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello Varsha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:03 PM, 05th Apr                     Varsha                    customer service           05:04 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hi Varsha , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:04 PM, 05th Apr                     Varsha                    5           05:04 PM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:04 PM, 05th Apr                   Mais                   Hi Varsha, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:05 PM, 05th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:06 PM, 05th Apr                   Mais                   I have not received a response from you still, please confirm if we are still connected?           05:07 PM, 05th Apr                     Varsha                    Hi           05:08 PM, 05th Apr                     Varsha                    Regarding dominos voucher           05:08 PM, 05th Apr                     Varsha                    How to get it           05:08 PM, 05th Apr                     Varsha                    I just made a purchase online thru centerpoint app..           05:08 PM, 05th Apr                     Varsha                    But not sure how to get the voucher           05:09 PM, 05th Apr                   Mais                   Could you please share with us screenshot about the voucher?           05:09 PM, 05th Apr                     Varsha                    I don't have any voucher           05:10 PM, 05th Apr                     Varsha                    ,           05:11 PM, 05th Apr                     Varsha                    I will receive a discount voucher with every order ?           05:11 PM, 05th Apr                   Mais                   Please give me a minute to check.           05:13 PM, 05th Apr                     Varsha                    Ok           05:13 PM, 05th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:16 PM, 05th Apr                   Mais                   We will get in touch with you at the soonest we can           05:16 PM, 05th Apr                     Varsha                    Ok           05:17 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           05:17 PM, 05th Apr                     Varsha                    That's it           05:17 PM, 05th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:19 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996379