Subject: Ticket Assigned - Conversation with إيمان أحمد
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 12:44:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with إيمان أحمد إيمان أحمد                    Hi I made order with number 8424431998 And I received message that my order is failed Will you deliver it or not? Thank you           04:33 PM, 05th Apr                   Mais                   Hi Eman, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:37 PM, 05th Apr                   Mais                   Please give me a minute to check.           04:37 PM, 05th Apr                   Mais                   We'd like to confirm you that order 8424431998 has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           04:41 PM, 05th Apr                   Mais                   Knowing that you have a new order 8424432006 dated on 5-4-23 with a value of KWD10.00. It is under delivery and will be delivered to you as soon as possible.           04:42 PM, 05th Apr                     إيمان أحمد                    Thanks           04:43 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           04:43 PM, 05th Apr                     إيمان أحمد                    No Thank you           04:44 PM, 05th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:44 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996146