Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 12:39:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           04:23 PM, 05th Apr                     ?                             04:23 PM, 05th Apr                   Mais                   Dear customer, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:24 PM, 05th Apr                     ?                    Please, can you come to the house? I will not come to Dalma Mall           04:25 PM, 05th Apr                     ?                    I can't come to Dalma Mall           04:27 PM, 05th Apr                   Mais                   Please accept our full apology as we are unable to change the delivery method of the order after it has been confirmed           04:27 PM, 05th Apr                   Mais                   However, kindly note that anyone from your end can collect the order on your behalf if you wish           04:27 PM, 05th Apr                   Mais                   As the order is ready for collection from the store now           04:27 PM, 05th Apr                     ?                    The amount can be refunded           04:28 PM, 05th Apr                   Mais                   Sure, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           04:29 PM, 05th Apr                     ?                    Why don't you write that some haram products are not delivered to your home           04:31 PM, 05th Apr                   Mais                   Could you please elaborate your query?           04:33 PM, 05th Apr                     ?                    I want my order to be delivered home when it arrives           04:34 PM, 05th Apr                   Mais                   Please accept our full apology as we are unable to change the delivery method of the order after it has been confirmed.           04:35 PM, 05th Apr                     ?                    Possible to cancel an order and refund the amount           04:37 PM, 05th Apr                   Mais                   Kindly note that the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           04:37 PM, 05th Apr                     ?                    Okay           04:38 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           04:38 PM, 05th Apr                     ?                    شكرا           04:39 PM, 05th Apr                   Mais                   كان من دواعي سروري مساعدتك, شكراً للتسوق مع ماكس.  نتمنى لك يوماً سعيداً!           04:39 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996108