Subject: Ticket Assigned - Conversation with Acc
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 12:36:22 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Acc Acc                    When my order deleverd           04:25 PM, 05th Apr                   Mais                   Dear customer, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:26 PM, 05th Apr                   Mais                   Could you please confirm if this is the intended order 8421596515?           04:26 PM, 05th Apr                     Acc                    Yes           04:26 PM, 05th Apr                   Mais                   Please accept our full apology as the order has been canceled and the items are on their way to the warehouse           04:29 PM, 05th Apr                     Acc                    But my balance not refund           04:30 PM, 05th Apr                     Acc                    Why?           04:30 PM, 05th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:30 PM, 05th Apr                     Acc                    But how long           04:31 PM, 05th Apr                     Acc                    Tel me           04:33 PM, 05th Apr                   Mais                   Please allow us 24-48 hours so that we can process the refund and solve this issue           04:33 PM, 05th Apr                     Acc                    Ok           04:33 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           04:34 PM, 05th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:36 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996082