Subject: Ticket Assigned - Conversation with Krishna Company
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 12:16:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Krishna Company Krishna Company                    Amount not refunded and credited to my account after cancellation           03:51 PM, 05th Apr                   Mais                   Hi Kirshna, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:52 PM, 05th Apr                     Krishna Company                    Amount not refunded and credited to my account after cancellation           03:52 PM, 05th Apr                   Mais                   Please give me a minute to check.           03:54 PM, 05th Apr                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             03:55 PM, 05th Apr                   Mais                   We will get in touch with you at the soonest we can           03:55 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           03:56 PM, 05th Apr                     Krishna Company                    Yes           03:56 PM, 05th Apr                     Krishna Company                    Hi Good morning.  I return the items purchased via order  8423443493 for Textured Glass Canister with L... +4more item(s) . But I didn't get the refund amount 17.260 KWD. Can you please look into this           03:57 PM, 05th Apr                     Krishna Company                             03:57 PM, 05th Apr                     Krishna Company                    Above also not credited           03:57 PM, 05th Apr                   Mais                   Please allow us the time so that we can check for you.           03:57 PM, 05th Apr                   Mais                   Could you please share with us the exact names of the returned items.           03:59 PM, 05th Apr                     Krishna Company                             04:01 PM, 05th Apr                   Mais                   Could you please confirm if you have returned the 5 items?           04:04 PM, 05th Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:08 PM, 05th Apr                     Krishna Company                    Yes           04:08 PM, 05th Apr                     Krishna Company                    I returned all 05 items           04:08 PM, 05th Apr                     Krishna Company                    You can refer the total value of return receipt           04:09 PM, 05th Apr                     Krishna Company                             04:09 PM, 05th Apr                     Krishna Company                    You can go through the return receipt details from its trans number           04:10 PM, 05th Apr                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:13 PM, 05th Apr                   Mais                   We will get in touch with you at the soonest we can           04:13 PM, 05th Apr                   Mais                   Is there anything else I can assist you with?           04:15 PM, 05th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:16 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5995925