Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 07:28:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hi Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423918036 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554328886            11:18 AM, 04th Apr                   Mais                   Hi Jeweriya, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           11:19 AM, 04th Apr                   Mais                   We can see that you have contacted us regarding your order 9423918036           11:19 AM, 04th Apr                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             11:20 AM, 04th Apr                   Mais                   We will get in touch with you at the soonest we can           11:20 AM, 04th Apr                     Hi                    Hi.. yes.. It was same day delivery or maximum one day.. can unpls update on this as i need it today before 3 pm to be delivered           11:20 AM, 04th Apr                     Hi                    I wud pick it up from the store on my way back home.. so kindly make the arrangements           11:21 AM, 04th Apr                   Mais                   Sure, please allow us the time and we will do the needful and we are really sorry for the delay.           11:21 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           11:22 AM, 04th Apr                     Hi                    Thats it.. just haste this up.. as i am answereable to my kid..           11:24 AM, 04th Apr                   Mais                   Please be assured that we will do our best to process the order and solve this issue at the soonest we can           11:25 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           11:28 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985451