Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 06:37:05 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  #8423226699 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8423226699 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0331230010172     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:25 AM, 04th Apr                   Mais                   Hi Mariette, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:29 AM, 04th Apr                   Mais                   We can see that you have contacted us regarding your order 8423226699           10:29 AM, 04th Apr                     Hi                    hi mais           10:29 AM, 04th Apr                   Mais                   As per our records the order has been delivered on 2-4-23, could you please confirm this?           10:29 AM, 04th Apr                     Hi                    i delieved the oder 2 days ago           10:29 AM, 04th Apr                     Hi                    and i need to return some items           10:29 AM, 04th Apr                     Hi                    but it says still processing           10:30 AM, 04th Apr                     Hi                    but i deliever it already           10:30 AM, 04th Apr                     Hi                    they are 2 order           10:31 AM, 04th Apr                     Hi                    8423461643           10:31 AM, 04th Apr                     Hi                    and this           10:31 AM, 04th Apr                     Hi                    8423226699           10:31 AM, 04th Apr                     Hi                    i delivered both           10:31 AM, 04th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you.           10:32 AM, 04th Apr                     Hi                    bit both in the app still prcessing           10:32 AM, 04th Apr                     Hi                    processing           10:32 AM, 04th Apr                   Mais                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already received your orders.           10:33 AM, 04th Apr                     Hi                    thank u so much           10:34 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           10:36 AM, 04th Apr                     Hi                    no thank u           10:36 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           10:36 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985100