Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 06:30:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I would like to follow up my order delivery           10:13 AM, 04th Apr                   Mais                   Dear customer, Good Morning. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           10:14 AM, 04th Apr                   Mais                   Could you please share your order number so that I can assist you further?           10:14 AM, 04th Apr                   Mais                   have not received a response from you still, please confirm if we are still connected?           10:15 AM, 04th Apr                     User                    8422486417 and 8422860033           10:15 AM, 04th Apr                   Mais                   Please give me a minute to check.           10:16 AM, 04th Apr                     User                             10:19 AM, 04th Apr                     User                             10:20 AM, 04th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           10:21 AM, 04th Apr                     User                    51598337 / 67048222           10:22 AM, 04th Apr                     User                    Farwaniya Block 3 Street 62 Building 2 5th Floor Room 14           10:22 AM, 04th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             10:23 AM, 04th Apr                   Mais                   We will get in touch with you at the soonest we can           10:23 AM, 04th Apr                     User                    This is very poor and unprofessional service from your company           10:23 AM, 04th Apr                     User                    I want to know when is the delivery           10:25 AM, 04th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           10:26 AM, 04th Apr                   Mais                   Please be assured that we will do our best to raise our quality service and improve our performance in order to meet all your wish           10:26 AM, 04th Apr                   Mais                   And please allow us 24 hours so that the orders can be delivered           10:26 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           10:28 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           10:29 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985064