Subject: Ticket Assigned - Conversation with zaheenbinsaleem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 05:56:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zaheenbinsaleem zaheenbinsaleem                    Hi           09:36 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:36 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Zaheenbinsaleem , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:36 AM, 04th Apr                     zaheenbinsaleem                    2           09:36 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            09:36 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:36 AM, 04th Apr                     zaheenbinsaleem                    2           09:36 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:36 AM, 04th Apr                     zaheenbinsaleem                    1           09:36 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:36 AM, 04th Apr                     zaheenbinsaleem                    [email-masked]           09:37 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:37 AM, 04th Apr                   Mais                   Hi Muhammed, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           09:47 AM, 04th Apr                     zaheenbinsaleem                    Good morning           09:47 AM, 04th Apr                     zaheenbinsaleem                    I have raised a return request and pickup is not done           09:48 AM, 04th Apr                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           09:50 AM, 04th Apr                     zaheenbinsaleem                    0552927142 Al shamsi furniture factory and decor  Ras al khor industrial area 2 Dubai,UAE           09:51 AM, 04th Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             09:52 AM, 04th Apr                   Mais                   We will get in touch with you at the soonest we can           09:52 AM, 04th Apr                     zaheenbinsaleem                    ?           09:52 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           09:55 AM, 04th Apr                     zaheenbinsaleem                    No           09:55 AM, 04th Apr                     zaheenbinsaleem                    Thanks           09:55 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:56 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984903