Subject: Ticket Assigned - Conversation with Serene
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 05:46:35 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Serene Serene                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Serene Bot:  Hi Serene, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424048204 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040423001425     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508191319            09:33 AM, 04th Apr                     Serene                    Hello           09:34 AM, 04th Apr                   Mais                   Hi Serene, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           09:38 AM, 04th Apr                   Mais                   We can see that you have contacted us regarding your order 9424048204           09:38 AM, 04th Apr                   Mais                   We would like to inform you that the expected date of the order to be delivered is 4-4-23, so please allow us the time           09:41 AM, 04th Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that we can deliver your items as soon as we can.           09:41 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           09:43 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           09:46 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984856