Subject: Ticket Assigned - Conversation with Hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 04:58:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:46 AM, 04th Apr                     Hi                    Ok           08:47 AM, 04th Apr                   Mais                   Hi Soliman, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           08:47 AM, 04th Apr                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           08:47 AM, 04th Apr                     Hi                    Hi           08:47 AM, 04th Apr                     Hi                    I aleradt order tishirts and i received yesterday but still on the app jn process and i wang to return it because there  is different in the size           08:48 AM, 04th Apr                     Hi                    But i cannot because in the app still in process           08:48 AM, 04th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you.           08:49 AM, 04th Apr                   Mais                   Please share with us the name of the item you want to return so that we can do the needful           08:49 AM, 04th Apr                     Hi                    The both i need it  large not  xlarge           08:50 AM, 04th Apr                     Hi                             08:52 AM, 04th Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9423695736 dated on 4-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           08:53 AM, 04th Apr                     Hi                    Ok thanks           08:55 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           08:56 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           08:58 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984667