Subject: Ticket Assigned - Conversation with Arwa Laljiwala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 04:51:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arwa Laljiwala Arwa Laljiwala                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi arwa laljiwala, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423060677 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP033123001398     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:42 AM, 04th Apr                   Mais                   Hi Arwa, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:43 AM, 04th Apr                   Mais                   We can see that you have contacted us regarding your order 9423060677           08:43 AM, 04th Apr                     Arwa Laljiwala                    My order number is 9423060677           08:43 AM, 04th Apr                     Arwa Laljiwala                    It is been deliverer but status is not updated           08:43 AM, 04th Apr                     Arwa Laljiwala                    I want to make return but i am unable to do so           08:43 AM, 04th Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you.           08:44 AM, 04th Apr                   Mais                   Please share with us the name of the item you want to return so that we can do the needful           08:44 AM, 04th Apr                     Arwa Laljiwala                             08:45 AM, 04th Apr                     Arwa Laljiwala                    You can check in this image           08:46 AM, 04th Apr                     Arwa Laljiwala                    ???           08:47 AM, 04th Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9423060677 dated on 4-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           08:47 AM, 04th Apr                     Arwa Laljiwala                    Thankyou           08:48 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           08:49 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!.           08:51 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984659