Subject: New Reply Received - Please reply to my below email.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 04:41:37 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Please reply to my below email.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear sir </div>
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<div class="MsoNormal">I need ARN numbers like this</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#494949;background:white'>ARN numbers 307615212876  and 307314291124 against both the refunds. This is what I got for order no. 9419527398 </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#494949;background:white'>Similarly I  need ARN numbers for the below orders so that I can check  with my bank</span></div>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#494949;background:white'>Order No. 9419967768
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<span style="background:white">Order no. 9418393029 </span></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Can u please help me.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Regards</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Rekha.
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, April 4, 2023 6:41 AM<br>
<b>To:</b> Picardo Rekha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5978407] - Please reply to my below email.</div>
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<strong><span style='font-size:8.5pt;font-family:"Calibri",sans-serif;color:black'>CAUTION</span></strong><span style="font-size:8.5pt;color:black">: This email originated from outside SSI SCHAEFER Group. Do not click or open attachments
 unless you recognise the sender and know the content is safe.</span><br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Rekha,<br>
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Thank you for reaching out to ​Centrepoint.<br>
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We sincerely apologize for any inconvenience caused ​and for the delay.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regarding the order 9419967768, we would like to inform you that we have checked again and it turns that the amount of AE73.50 has been processed successfully from our end,
 and you can check the refund status with your bank through the attached image in order to be fully assisted.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>In case you have any other order/refund please let us know so that we can check for you and assist you to the fullest.<br>
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We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5978407:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978407