Subject: Ticket Assigned - Conversation with AA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 04:13:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AA AA                    Hi           08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:05 AM, 04th Apr                     AA                    Any update           08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello AA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hi AA , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            08:05 AM, 04th Apr                     AA                    2           08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:05 AM, 04th Apr                     AA                    2           08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:05 AM, 04th Apr                     AA                    1           08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:05 AM, 04th Apr                     AA                    [email-masked]           08:05 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:06 AM, 04th Apr                     AA                    Heyy           08:06 AM, 04th Apr                     AA                    I want to make returns in my order as I’ve received my order but on the app it mentions shipped and not delivered so I can’t do the return process, can you pls update it in the app so I can do the return. Thanks           08:06 AM, 04th Apr                     AA                             08:06 AM, 04th Apr                     AA                             08:06 AM, 04th Apr                     AA                             08:06 AM, 04th Apr                     AA                             08:06 AM, 04th Apr                     AA                    Total 5 items I want to exchange           08:06 AM, 04th Apr                   Mais                   Hi Adaka, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           08:06 AM, 04th Apr                     AA                    Heyy           08:07 AM, 04th Apr                     AA                    I want to make returns in my order as I’ve received my order but on the app it mentions shipped and not delivered so I can’t do the return process, can you pls update it in the app so I can do the return. Thanks           08:07 AM, 04th Apr                     AA                    Total 5 items I want to exchange           08:07 AM, 04th Apr                     AA                             08:07 AM, 04th Apr                     AA                             08:07 AM, 04th Apr                     AA                             08:07 AM, 04th Apr                     AA                             08:07 AM, 04th Apr                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:08 AM, 04th Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9423782976 dated on 4-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           08:11 AM, 04th Apr                     AA                    Thanks           08:11 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           08:12 AM, 04th Apr                     AA                    No thanks           08:12 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           08:12 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984587