Subject: Ticket Assigned - Conversation with Balu
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 02:55:31 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Balu Balu                    I would like to place return request           06:44 AM, 04th Apr                   Mais                   Hi Balu, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:45 AM, 04th Apr                   Mais                   We kindly ask you to please share with us the names of the items you want to return as they are on the site, so that we can do the needful and assist you further.           06:45 AM, 04th Apr                     Balu                    https://www.maxfashion.com/ae/en/p/165267107           06:46 AM, 04th Apr                     Balu                    This one           06:47 AM, 04th Apr                   Mais                   We would like to inform you that a return request has been created for the product from the order No. 9423773579 dated on 4-4-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           06:49 AM, 04th Apr                     Balu                    Ok cool ?           06:49 AM, 04th Apr                     Balu                    https://www.maxfashion.com/ae/en/p/159134495           06:49 AM, 04th Apr                     Balu                    I need size guide for this…           06:49 AM, 04th Apr                     Balu                    Can you confirm L —-> ?? How many centimeters?           06:50 AM, 04th Apr                   Mais                   We kindly ask you to please check the attached image in order to be fully assisted           06:51 AM, 04th Apr                   Mais                            06:51 AM, 04th Apr                     Balu                    Thanks ?           06:52 AM, 04th Apr                   Mais                   Is there anything else I can assist you with?           06:53 AM, 04th Apr                     Balu                    Just to confirm           06:53 AM, 04th Apr                     Balu                    Return is free of cost? Right           06:53 AM, 04th Apr                   Mais                   Yes sure.           06:54 AM, 04th Apr                     Balu                    Ok cool I ha ka for quick response           06:54 AM, 04th Apr                     Balu                    Have a nice day!!!!           06:54 AM, 04th Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:55 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984438