Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 13:46:13 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423436702 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040123003205     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971521000972            05:39 PM, 03rd Apr                   Mais                   Hi Kinan, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:40 PM, 03rd Apr                   Mais                   We can see that you have contacted us regarding your order V           05:40 PM, 03rd Apr                     Hi                    Hi           05:40 PM, 03rd Apr                     Hi                    I wat to return the Oaklan shoes from my order #9423436702           05:40 PM, 03rd Apr                     Hi                    My order was delivered but the status isn’t updated yet, for that I contacted you to arrange return collection           05:42 PM, 03rd Apr                     Hi                    Hello?           05:43 PM, 03rd Apr                     Hi                    Are you still there?           05:43 PM, 03rd Apr                   Mais                   We would like to inform you that a return request has been created for the product from the order No. 9423436702 dated on 3-4-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           05:43 PM, 03rd Apr                     Hi                    Thank you           05:43 PM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           05:43 PM, 03rd Apr                     Hi                    No           05:44 PM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:45 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979983