Subject: Ticket Assigned - Conversation with Ani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 12:32:05 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ani Ani                    Hii           04:04 PM, 03rd Apr                   Mais                   Hi Ani, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:08 PM, 03rd Apr                     Ani                             04:09 PM, 03rd Apr                     Ani                    I get my order but it not  showing delivered           04:09 PM, 03rd Apr                     Ani                    Some items  are not in proper size           04:10 PM, 03rd Apr                     Ani                    So I need to change           04:10 PM, 03rd Apr                     Ani                    Help me           04:10 PM, 03rd Apr                   Mais                   Kindly note that we can arrange a return and refund process from our end through the online           04:12 PM, 03rd Apr       
             Mais                   In case you want to exchange, we kindly ask you to please check with the store team           04:12 PM, 03rd Apr                   Mais                   Please confirm your wish           04:12 PM, 03rd Apr                     Ani                    This is ok           04:13 PM, 03rd Apr                     Ani                    As I m busy           04:13 PM, 03rd Apr                     Ani                    Can't go to the store           04:13 PM, 03rd Apr                   Mais                   Please share with us the names of the items you want to return as they are on the site           04:13 PM, 03rd Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:17 PM, 03rd Apr                     Ani                    Yes           04:17 PM, 03rd Apr                     Ani                    Checked my order no           04:17 PM, 03rd Apr                     Ani          
           It not showing delivered so that  I cannot use the returned process           04:18 PM, 03rd Apr                   Mais                   Yes, please share with us the names of the items you want to return so that we can arrange the return process on your behalf           04:19 PM, 03rd Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:20 PM, 03rd Apr                     Ani                             04:21 PM, 03rd Apr                     Ani                             04:21 PM, 03rd Apr                     Ani                    These three items           04:21 PM, 03rd Apr                   Mais                   Please give me a minute to check.           04:23 PM, 03rd Apr                     Ani                    Ok           04:24 PM, 03rd Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 84235
 23901 dated on 3-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           04:27 PM, 03rd Apr                     Ani                    Thank you           04:28 PM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           04:28 PM, 03rd Apr                     Ani                    Thank you for your help           04:28 PM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:31 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979360