Subject: Ticket Assigned - Conversation with Laddan Ali Zaidi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 12:19:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Laddan Ali Zaidi Laddan Ali Zaidi                    I ordered some stuff online and later I returned it.Order No. 8418552500 I need refund cash           04:05 PM, 03rd Apr                     Laddan Ali Zaidi                    How can I get my money back?           04:06 PM, 03rd Apr                   Mais                   Hi Ali, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:08 PM, 03rd Apr                   Mais                   Please give me a minute to check.           04:08 PM, 03rd Apr                   Mais                   We would like to inform you that we have processed the refund of amount KWD20.4 in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chos
 en items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           04:11 PM, 03rd Apr                   Mais                   We would like to inform you that in case you paid as a cash and returned through the online, the amount will be processed automatically to your My Credit, and we are unable to change it or amend on the refund method.           04:11 PM, 03rd Apr                     Laddan Ali Zaidi                    What if I send my bank account number?           04:13 PM, 03rd Apr                   Mais                   Please accept our full apology as we are unable to change the refund method after it has been confirmed           04:15 PM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           04:17 PM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:18 PM, 03rd Apr        
              Laddan Ali Zaidi                    What if you go to the Center Point branch and buy something?           04:18 PM, 03rd Apr                   Mais                   Kindly note that your My Credit can be only used through the online purchases.           04:18 PM, 03rd Apr                     Laddan Ali Zaidi                    Thanks           04:19 PM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint. Have a nice day!           04:19 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979223