Subject: Ticket Assigned - Conversation with Hi My Name Is Piquet Jacobs
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 08:17:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi My Name Is Piquet Jacobs Hi My Name Is Piquet Jacobs                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi my name is piquet jacobs, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4723791952 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:09 PM, 03rd Apr                   Mais                   Hi Piquet, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:10 PM, 03rd Apr                   Mais                   We can see that you have contacted us regarding your order 4723791952           12:10 PM, 03rd Apr                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 3-4-23, so please allow us the time.           12:12 PM, 03rd Apr                   Mais                   Knowing that you will receive a message when the order will be ready.           12:12 PM, 03rd Apr                     Hi My Name Is Piquet Jacobs                    Yes, when I placed the order the system told me I could pick up today, as I have a flight tonight. But now it says 2-3days           12:12 PM, 03rd Apr                     Hi My Name Is Piquet Jacobs                    The only reason I ordered with you store was because I could pick up today           12:13 PM, 03rd Apr                     Hi My Name Is Piquet Jacobs                    Is there anyway I could still get my order today           12:14 PM, 03rd Apr                   Mais                   Please accept our full apology for the delay, we will do our best to process the order as soon as we can           12:14 PM, 03rd Apr                     Hi My Name Is Piquet Jacobs                    Otherwise I would need a refund           12:14 PM, 03rd Apr                   Mais                   Sure, the order will be ready for collection today, please allow us the time.           12:14 PM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           12:16 PM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           12:17 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976883