Subject: Ticket Assigned - Conversation with Marwa Elsherif
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 07:17:37 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marwa Elsherif Marwa Elsherif                    Hi           11:02 AM, 03rd Apr                     Marwa Elsherif                    Hello, I ordered some items from max and I received them but on the app its showing that its still processing … I want it to show that it has been delivered so that I can return some items. Thanks           11:03 AM, 03rd Apr                     Marwa Elsherif                             11:03 AM, 03rd Apr                     Marwa Elsherif                             11:03 AM, 03rd Apr                     Marwa Elsherif                    These are the items I need to return           11:04 AM, 03rd Apr                     Marwa Elsherif                    Thanks           11:04 AM, 03rd Apr                   Mais                   Hi Marwa, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           11:08 AM, 03rd Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you.           11:08 AM, 03rd Apr                   Mais                   Please give me a minute to check.           11:08 AM, 03rd Apr                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 8422355017 dated on 3-4-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           11:13 AM, 03rd Apr                     Marwa Elsherif                    Thank you           11:14 AM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           11:15 AM, 03rd Apr                     Marwa Elsherif                    No thanks a lot           11:15 AM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           11:17 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976435