Subject: Ticket Assigned - Conversation with Bhaskar H
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 06:38:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bhaskar H Bhaskar H                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  bhaskar h Bot:  Hi bhaskar h, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423701024 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040223004591     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507099173            10:26 AM, 03rd Apr                   Mais                   Hi Bhaskar, Good Morning. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           10:32 AM, 03rd Apr                   Mais                   We can see that you have contacted us regarding your order 9423701024           10:33 AM, 03rd Apr                   Mais                   We have checked for you and found via your order tracking number that your order 9423701024 has been out for delivery on 3-4-23, and we hope it will be delivered to you as soon as possible.           10:33 AM, 03rd Apr                     Bhaskar H                    GM. This is regarding my online order no 9423701024, i woulfd like inform small correction in address           10:33 AM, 03rd Apr                     Bhaskar H                    In this regards i also  contacted online  yesterday night           10:34 AM, 03rd Apr                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that you can arrange with the courier to deliver your order to your exact address and at your specified time.           10:35 AM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           10:36 AM, 03rd Apr                     Bhaskar H                    Flat number  should 502  instead of 501 shown while ordering           10:36 AM, 03rd Apr                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             10:36 AM, 03rd Apr                   Mais                   We will get in touch with you at the soonest we can           10:36 AM, 03rd Apr                     Bhaskar H                    Ok Also could srnd in voice too           10:36 AM, 03rd Apr                     Bhaskar H                    Thats all           10:37 AM, 03rd Apr                     Bhaskar H                    Thanks           10:37 AM, 03rd Apr                   Mais                   Is there anything else I can assist you with?           10:37 AM, 03rd Apr                     Bhaskar H                    None for moment           10:37 AM, 03rd Apr                     Bhaskar H                    Thnks           10:37 AM, 03rd Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           10:38 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976223