Subject: Ticket Assigned - Conversation with Khadija Samad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 06:31:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khadija Samad Khadija Samad                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi khadija samad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423264453 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040123001153     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:21 AM, 03rd Apr                   Mais                   Hi Khadija, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:25 AM, 03rd Apr                   Mais                   We can see that you have contacted us regarding your order 9423264453           10:25 AM, 03rd Apr                   Mais                   As per our records the order has been delivered on 1-4-23, could you please confirm this?           10:26 AM, 03rd Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           10:27 AM, 03rd Apr                   Mais                   I have not received a response from you still, please confirm if we are still connected?           10:28 AM, 03rd Apr                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           10:30 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976182