Subject: Ticket Assigned - Conversation with Dr Muneera Al Jeeran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 10:48:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr Muneera Al Jeeran Dr Muneera Al Jeeran                    Hello           02:33 PM, 01st Apr                     Dr Muneera Al Jeeran                    My last order been collect and requested for a refund  Unfortunately nothing been deposited to my account so far           02:34 PM, 01st Apr                   Mais                   Hi Dr. Muneera, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:35 PM, 01st Apr                     Dr Muneera Al Jeeran                    Muneera Al jeeran 67777149 [email-masked]           02:35 PM, 01st Apr                     Dr Muneera Al Jeeran                             02:36 PM, 01st Apr                     Dr Muneera Al Jeeran                    Thank you           02:36 PM, 01st Apr                     Dr Muneera Al Jeeran                    I
  didnt received my refund           02:37 PM, 01st Apr                   Mais                   Please give me a minute to check.           02:38 PM, 01st Apr                     Dr Muneera Al Jeeran                    Sure           02:38 PM, 01st Apr                   Mais                   Regarding the order 8418732346, we would like to inform you that we have processed the refund of amount KWD 12.6004 on 3/15/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           02:39 PM, 01st Apr                   Mais                   As well, we have processed the refund of amount KWD 0.1996 in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           02:39 PM, 01st Apr                   Mais    
                Could you please share with us the order number of the amount 45.45 KWD           02:40 PM, 01st Apr                     Dr Muneera Al Jeeran                    Here is the order no           02:41 PM, 01st Apr                     Dr Muneera Al Jeeran                    This is what available in my credit only           02:42 PM, 01st Apr                     Dr Muneera Al Jeeran                    14 days past  Nothing in my credit card bank account           02:43 PM, 01st Apr                   Mais                   We kindly ask you to please get in touch with your bank regarding the refund as it has been already processed from our end.           02:46 PM, 01st Apr                   Mais                   Is there anything else I can assist you with?           02:47 PM, 01st Apr                     Dr Muneera Al Jeeran                    Ok will do           02:47 PM, 01st Apr                     Dr Muneera Al Jeeran                    Thanks ?           02:47 PM, 
 01st Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:48 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5962747