Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 10:23:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    i want to confirm if my orders to be pick up at Home Centre kuwait cuty           02:09 PM, 01st Apr                     User                    is it available today to get..?           02:10 PM, 01st Apr                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:10 PM, 01st Apr                   Mais                   Could you please share your order number so that I can assist you further?           02:10 PM, 01st Apr                     User                    order # 8423262143           02:11 PM, 01st Apr                     User                    we are trying to call the branch but no one is answering           02:13 PM, 01st Apr                   Mais                   We would like to inform you that your order
  8423262143 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:13 PM, 01st Apr                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items.           02:14 PM, 01st Apr                   Mais                   Is there anything else I can assist you with?           02:15 PM, 01st Apr                     User                    i put my name and my husbands name during the ordee           02:17 PM, 01st Apr                     User                    can he pick it up instead..? coz im at work           02:17 PM, 01st Apr                     User                    he have copy of my id and the msg           02:17 PM, 01st Apr                   Mais                   Sure, you can, Just please make to sure to have your ID and this conv
 ersation as a proof           02:19 PM, 01st Apr                     User                    thanks           02:20 PM, 01st Apr                     User                    pls kindly inform the branch in kuwakt city that hosam eltantawy will be picking up this order           02:20 PM, 01st Apr                   Mais                   Kindly note that you can collect your order at any time you want, and in case you have faced any issue please let us know so that we can do the needful           02:21 PM, 01st Apr                     User                    inshallah           02:21 PM, 01st Apr                   Mais                   Is there anything else I can assist you with?           02:21 PM, 01st Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           02:23 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/he
 lpdesk/tickets/5962536