Subject: Ticket Assigned - Conversation with Kalpit Bothra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 10:17:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kalpit Bothra Kalpit Bothra                    Hi           02:07 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:07 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Hello Kalpit Bothra , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:07 PM, 01st Apr                     Kalpit Bothra                    2           02:07 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:07 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:07 PM, 01st Apr                     Kalpit Bothra                    2           02:07 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:07 PM, 01st Apr                     Kalpit Bothra                    1           02:07 PM, 01st Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:07 PM, 01st Apr                     Kalpit Bothra                    [email-masked]           02:08 PM, 01st Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:08 PM, 01st Apr                     Kalpit Bothra                    Order#9422944760 has been delivered 2 says back but still showing processing on the website. I want to return one of the items           02:08 PM, 01st Apr                     Kalpit Bothra                    Could you please mark it delivered so I can start the return process?           02:09 PM, 01st Apr                   Mais                   Hi Kalpit, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:09 PM, 01st Apr                   Mais                   Please accept our full apologies for the inconvenience caused to you.           02:09 PM, 01st Apr                   Mais                   Sure, we will update the order status, however please share with us the name of the item you want to return as it is on the site, so that we can arrange the return from our end and assist you to the fullest.           02:10 PM, 01st Apr                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           02:13 PM, 01st Apr                   Mais                   I have not received a response from you still, please confirm if we are still connected?           02:15 PM, 01st Apr                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           02:17 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5962477