Subject: Ticket Assigned - Conversation with Shadra
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 09:50:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shadra Shadra                             01:43 PM, 01st Apr                     Shadra                             01:43 PM, 01st Apr                     Shadra                    Status please           01:43 PM, 01st Apr                   Mais                   Hi Shadra, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:44 PM, 01st Apr                   Mais                   We would like to inform you that your order 9422678439 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:44 PM, 01st Apr                   Mais                   As well, the order 9422914974 is ready for collection from the store           01:45 PM, 01st Apr 
                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items successfully.           01:46 PM, 01st Apr                     Shadra                    Why iam not receiving sms or email regarding the collection           01:46 PM, 01st Apr                   Mais                   Please accept our full apology for this, we will do our best to raise our quality service and improve our performance in order to meet all your wish.           01:47 PM, 01st Apr                   Mais                   Is there anything else I can assist you with?           01:48 PM, 01st Apr                     Shadra                    No thank you           01:49 PM, 01st Apr                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:49 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice
 .freshdesk.com/helpdesk/tickets/5962269