Subject: Ticket Assigned - Conversation with Midokafory
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 12:46:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Midokafory Midokafory                    Hi           04:33 PM, 31st Mar                     Midokafory                             04:33 PM, 31st Mar                     Midokafory                    That recliner chair makes sounds whole string on it           04:34 PM, 31st Mar                   Mais                   Hi Rawda, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           04:34 PM, 31st Mar                     Midokafory                             04:34 PM, 31st Mar                     Midokafory                    That marked recliner chair is making sound while setting on it           04:35 PM, 31st Mar                     Midokafory                    like internal parts are scratching and each other           04:35 PM, 31st Mar                   Mais                   Could you please share with us the exact name of the item, along with images or videos about it showing the issue so that we can check for you further           04:36 PM, 31st Mar                     Midokafory                    Bryan recliner light grey           04:37 PM, 31st Mar                   Mais                   Please share with us images or videos about it showing the issue so that we can check for you further           04:39 PM, 31st Mar                     Midokafory                    * File attached - trim.76F783DB-60B7-4FBD-B267-349FA0DC28ED.MOV *             04:40 PM, 31st Mar                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:40 PM, 31st Mar                   Mais                   We will get in touch with you at the soonest we can           04:40 PM, 31st Mar                     Midokafory                    You mean you will contact me?           04:41 PM, 31st Mar                   Mais                   Kindly note that we will raise the issue to our team, and we will update you through your email.           04:42 PM, 31st Mar                     Midokafory                    Ok waiting for your response           04:42 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           04:45 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           04:46 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5957876