Subject: Ticket Assigned - Conversation with Muhammad Ali Ikram
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 12:46:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad Ali Ikram Muhammad Ali Ikram                    Hi max team. I did order on 26 march 2023 . But it’s still showing processing please check why it’s showing processing for one week           04:34 PM, 31st Mar                     Muhammad Ali Ikram                    Please see the attached order details           04:34 PM, 31st Mar                   Mais                   Hi Muhammad, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:35 PM, 31st Mar                   Mais                   Please give me a minute to check.           04:35 PM, 31st Mar                   Mais                   We would like to inform you that your order 9422215317 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:37 PM, 31st Mar                   Mais                   As well the order  9422215312 is ready for collection from the store           04:38 PM, 31st Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items           04:38 PM, 31st Mar                     Muhammad Ali Ikram                    And we wrongly ordered twice we will return one otrder           04:38 PM, 31st Mar                   Mais                   Kindly note that the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           04:39 PM, 31st Mar                     Muhammad Ali Ikram                    And i did not receive any sms yet           04:39 PM, 31st Mar                   Mais                   Kindly note that you can use this conversation as a proof to collect your items           04:39 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           04:41 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:45 PM, 31st Mar                     Muhammad Ali Ikram                    Ok thanks           04:45 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5957872