Subject: Ticket Assigned - Conversation with Richelle Sanchez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 12:16:22 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Richelle Sanchez Richelle Sanchez                             04:07 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:07 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello Richelle Sanchez , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:07 PM, 31st Mar                     Richelle Sanchez                    2           04:07 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            04:07 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 31st Mar                     Richelle Sanchez                    2           04:07 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 31st Mar                     Richelle Sanchez                    1           04:07 PM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:07 PM, 31st Mar                     Richelle Sanchez                    [email-masked]           04:08 PM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:08 PM, 31st Mar                     Richelle Sanchez                    Please I want to return           04:08 PM, 31st Mar                   Mais                   Hi Richelle, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:09 PM, 31st Mar                   Mais                   Please give me a minute to check.           04:09 PM, 31st Mar                   Mais                   We would like to inform you that a return request has been created for the product  from the order No. 9422407175 dated on 3/31/23 and the item will be received by the transport partner LMG within 3 to 5 working days .           04:13 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           04:14 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:16 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5957727