Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 10:08:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:46 PM, 31st Mar                     User                    I need help please           01:46 PM, 31st Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           01:47 PM, 31st Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:48 PM, 31st Mar                     User                    Hi           01:49 PM, 31st Mar                     User                    I put one shoes cabinet in my cary           01:50 PM, 31st Mar                     User                    Cart           01:50 PM, 31st Mar                     User                    Iam trying to pay with my NBK credit card           01:50 PM, 31st Mar                     U
 ser                    But I did not get the 10% discount           01:51 PM, 31st Mar                     User                    Can u please advise why I did not get the discount           01:51 PM, 31st Mar                   Mais                   Could you please confirm if you have placed the order or not yet?           01:51 PM, 31st Mar                     User                    Not yet           01:52 PM, 31st Mar                     User                    It is in my cart only           01:52 PM, 31st Mar                     User                    I want pay it but I did not get the discount           01:52 PM, 31st Mar                     User                    ?           01:55 PM, 31st Mar                   Mais                   Kindly note that you should pay and then the discount will be applied           01:55 PM, 31st Mar                     User                    I went 2 last step already and put all data 4 the credit card but no discount showing           0
 1:56 PM, 31st Mar                     User                    I did the same last week and I paid already also I didn't get discount after I paid it           01:57 PM, 31st Mar                     User                    I don't want repet it again           01:58 PM, 31st Mar                   Mais                   Kindly note that the discount will applied after completing the payment           01:59 PM, 31st Mar                   Mais                   And in case you have faced any issue, please contact us again so that we can do the needfull.           01:59 PM, 31st Mar                     User                    Can u check this item included in the NBK discount or no           02:00 PM, 31st Mar                     User                    ?           02:00 PM, 31st Mar                   Mais                   Kindly note that this information is not available           02:01 PM, 31st Mar                     User                    I did the same before and also I dod not g
 et the discount after I paid already           02:02 PM, 31st Mar                   Mais                   Kindly note that this is how this offer will be applied, in case you have faced any issue please contact us again           02:02 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           02:05 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           02:08 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956979