Subject: Ticket Assigned - Conversation with arshadsajipa
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 10:05:11 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arshadsajipa arshadsajipa                    Hai           01:48 PM, 31st Mar                     arshadsajipa                             01:49 PM, 31st Mar                   Mais                   Hi Arshad, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:49 PM, 31st Mar                     arshadsajipa                    Missing           01:50 PM, 31st Mar                     arshadsajipa                             01:51 PM, 31st Mar                     arshadsajipa                    Have 3pcs only           01:51 PM, 31st Mar                   Mais                   Could you please confirm if this is the intended order 9423048892           01:51 PM, 31st Mar                     arshadsajipa                    Yes           01:51 PM, 31st Mar                   Mais                   Please accept
  our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           01:53 PM, 31st Mar                   Mais                   We can arrange a return process for the items, and you will receive the refund, could you please confirm your wish about this?           01:54 PM, 31st Mar                     arshadsajipa                    Only one items return or all           01:55 PM, 31st Mar                     arshadsajipa                    Just send me the balance PCs I it's required           01:55 PM, 31st Mar                   Mais                   Please accept our full apologies, as the service of completing missing products is not currently available           01:57 PM, 31st Mar                   Mais                   We can only arrange a return process for the items and you will receive the refund then you can re order the items you want and we will do our best to deliver your items succes
 sfully.           01:58 PM, 31st Mar                     arshadsajipa                    Okey           01:59 PM, 31st Mar                   Mais                   Could you please confirm if this is only the intended item Whales Print 4-Piece T-shirt and Pyjama with Shorts           02:00 PM, 31st Mar                     arshadsajipa                    Yes           02:00 PM, 31st Mar                   Mais                   We would like to inform you that a return request has been created for the product  from the order No. 9423048892 dated on 31-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           02:02 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           02:03 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:04 PM, 31st Mar                                          View con
 versation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956967