Subject: Ticket Assigned - Conversation with Mokhtar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 09:56:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mokhtar Mokhtar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mokhtar Bot:  Hi mokhtar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4723226318 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97470793770            01:50 PM, 31st Mar                   Mais                   Hi Mokhtar, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:50 PM, 31st Mar                   Mais                   We can see that you have contacted us regarding your order V           01:50 PM, 31st Mar                   Mais                   We can see that you have contacted us regarding your order 4723226318           01:50 PM, 31st Mar                     Mokhtar                    Hi Mais           01:50 PM, 31st Mar                     Mokhtar                    Yes           01:51 PM, 31st Mar                     Mokhtar                    I received sms that my order cant be processed           01:51 PM, 31st Mar                     Mokhtar                    I already paid , Can you check the current status           01:52 PM, 31st Mar                   Mais                   We would like to inform you that the expected date of the order to be delivered is 1-4-23, so please allow us the time so that we can do the needful           01:53 PM, 31st Mar                   Mais                   Knowing that you will be contacted by the courier before delivering the order, so please keep your contact number active so that we can deliver your items as soon as we can.           01:53 PM, 31st Mar                     Mokhtar                    Thats mean its confirmed           01:54 PM, 31st Mar                     Mokhtar                    Not canceled?           01:54 PM, 31st Mar                   Mais                   Yes the order has been confirmed.           01:55 PM, 31st Mar                     Mokhtar                    Ok , thank you           01:55 PM, 31st Mar                     Mokhtar                    Have a nice day ahead           01:55 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           01:55 PM, 31st Mar                     Mokhtar                    No thanks           01:56 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:56 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956924