Subject: Ticket Assigned - Conversation with Humz Rasool
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 09:26:52 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Humz Rasool Humz Rasool                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi humz rasool, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422642322 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC032923002140     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:18 PM, 31st Mar                   Mais                   Hi Humza, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:19 PM, 31st Mar                   Mais                   We can see that you have contacted us regarding your order 9422642322           01:19 PM, 31st Mar                     Humz Rasool                    okay, this ks my 3rd complaint yet.. and no one got in touch with me yet           01:19 PM, 31st Mar                     Humz Rasool                    simce last 2 days my parcel is on the way           01:19 PM, 31st Mar                     Humz Rasool                    i think i spoke to you yesterday too dear Mais           01:20 PM, 31st Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           01:20 PM, 31st Mar                     Humz Rasool                    on chat here           01:20 PM, 31st Mar                     Humz Rasool                    my phonr           01:20 PM, 31st Mar                     Humz Rasool                    e           01:20 PM, 31st Mar                     Humz Rasool                    my phone is with me all the time           01:20 PM, 31st Mar                     Humz Rasool                    im home waiting but no one came           01:20 PM, 31st Mar                     Humz Rasool                    its a cod parcel           01:21 PM, 31st Mar                     Humz Rasool                    please let me know how long would i have to wait           01:21 PM, 31st Mar                   Mais                   Kindly note that we have checked, and as per our records your order is out for delivery today on 31-3-23, please allow us the time so that we can deliver your order successfully.           01:22 PM, 31st Mar                   Mais                   And please be assured as the courier will try mane times to deliver your items successfully.,           01:22 PM, 31st Mar                     Humz Rasool                    yess           01:23 PM, 31st Mar                     Humz Rasool                    ive been waiting since 2 days           01:23 PM, 31st Mar                   Mais                   I totally understand you, please accept our full apology for the delay, we will do our best to deliver your order as soon as we can           01:24 PM, 31st Mar                     Humz Rasool                    inshallah           01:24 PM, 31st Mar                   Mais                   Is there anything else I can assist you with?           01:24 PM, 31st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:26 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956736