Subject: Ticket Assigned - Conversation with Rheizel Anne Soleto
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 13:16:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rheizel Anne Soleto Rheizel Anne Soleto                    Hi! It's me again. Is it possible to make a replacement for one of my orders?           04:52 PM, 30th Mar                     Rheizel Anne Soleto                             04:53 PM, 30th Mar                     Rheizel Anne Soleto                             04:53 PM, 30th Mar                     Rheizel Anne Soleto                             04:53 PM, 30th Mar                     Rheizel Anne Soleto                    Sorry I just didn't like the material           04:54 PM, 30th Mar                   Mais                   Hi Rheizel, Good Evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:55 PM, 30th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you.           04:55 PM, 30th Mar  
                  Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           04:55 PM, 30th Mar                     Rheizel Anne Soleto                    How can I request a return process online?           04:57 PM, 30th Mar                   Mais                   Please allow me a minute to do the needful           04:59 PM, 30th Mar                     Rheizel Anne Soleto                    Sure thanks           04:59 PM, 30th Mar                   Mais                   We would like to inform you that a return request has been created for the product  from the order No. 9422671958 dated on 30-3-23 and the item will be received b
 y the transport partner LMG within 3 to 5 working days .           05:02 PM, 30th Mar                     Rheizel Anne Soleto                    Thank you so much! I appreciate your assistance. Will they pick up the item here?           05:04 PM, 30th Mar                   Mais                   Yes from your address.           05:06 PM, 30th Mar                   Mais                   Is there anything else I can assist you with?           05:08 PM, 30th Mar                     Rheizel Anne Soleto                    How many days till I get a refund?           05:09 PM, 30th Mar                   Mais                   Please note that the refund will be processed after collecting the item and reached our warehouse, the process may takes 3-6 working days.           05:13 PM, 30th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           05:16 PM, 30th Mar                                          
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