Subject: Ticket Assigned - Conversation with Manulal
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 12:54:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Manulal Manulal                    Hi           04:42 PM, 30th Mar                   Mais                   Hi Manulal, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:44 PM, 30th Mar                     Manulal                    Hi i need to exchange my product. Because the size doesn't fit           04:45 PM, 30th Mar                     Manulal                    Order#9422898835           04:45 PM, 30th Mar                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their re
 turn/exchange policy.           04:45 PM, 30th Mar                     Manulal                    Ok can u do the rerun process.           04:46 PM, 30th Mar                   Mais                   Please share with us the names of the item you want to return as it is on the site so that we can do the needful           04:47 PM, 30th Mar                     Manulal                    Slim Fit Better Cotton Jeans And Straight Fit Better Cotton Jeans           04:49 PM, 30th Mar                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9422898835 dated on 30-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           04:51 PM, 30th Mar                     Manulal                    Refund?           04:52 PM, 30th Mar                   Mais                   The amount will be refunded to the same card which you paid from.           04:52 PM, 30th Mar      
              Mais                   Is there anything else I can assist you with?           04:53 PM, 30th Mar                     Manulal                    No thank you           04:54 PM, 30th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:54 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952092