Subject: Ticket Assigned - Conversation with Gaya3 ??
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 12:30:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Gaya3 ?? Gaya3 ??                    Hello, I have another enquiry           04:19 PM, 30th Mar                     Gaya3 ??                             04:20 PM, 30th Mar                     Gaya3 ??                             04:20 PM, 30th Mar                     Gaya3 ??                    These 3 items were picked up 2 days back. Normally I get a notification that the refund is being processed. But this time I didn't get any notification. Could you please check and let me know?           04:21 PM, 30th Mar                   Mais                   Hi Gaya, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:21 PM, 30th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           04:21 PM, 30th Mar                   Mais  
                  Please give me a minute to check.           04:21 PM, 30th Mar                     Gaya3 ??                    Sure           04:22 PM, 30th Mar                   Mais                   We would like to inform you that we have processed the refund of amount AED 155 on 3/29/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:23 PM, 30th Mar                   Mais                   Regarding this item Textured Polo T-shirt with Short Sleeves and Zip Closure, could you please confirm if you have handed it with the other items?           04:24 PM, 30th Mar                     Gaya3 ??                    Great, thank you           04:24 PM, 30th Mar                     Gaya3 ??                    No, I placed the return request tomorrow only. So I believe it will be picked up in the coming days           04:25 PM, 30th Mar                     Gaya3 ??                             04:26 PM, 30th Ma
 r                   Mais                   We thank your patience, we will collect it at the soonest we can           04:26 PM, 30th Mar                     Gaya3 ??                    Thanks a lot for your swift response. I really appreciate your service!!           04:26 PM, 30th Mar                   Mais                   Is there anything else I can assist you with?           04:27 PM, 30th Mar                     Gaya3 ??                    That's all. Thanks again!           04:28 PM, 30th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:30 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951851