Subject: Ticket Assigned - Conversation with Mohammed Shafi Kunjumon
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 11:12:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Shafi Kunjumon Mohammed Shafi Kunjumon                    Hello           03:02 PM, 30th Mar                     Mohammed Shafi Kunjumon                    I have recently made an order from your app and even received my order as well. But my Shukran points has not been credited . I want to know the reason           03:02 PM, 30th Mar                   Mais                   Hi Mohammed, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:03 PM, 30th Mar                   Mais                   Please give me a minute to check.           03:03 PM, 30th Mar                     Mohammed Shafi Kunjumon                    Okay do you need any details regarding my order ?           03:03 PM, 30th Mar                   Mais                   Could you please confirm if this is the intended order 84224854
 34?           03:05 PM, 30th Mar                     Mohammed Shafi Kunjumon                    Yes this is the order           03:05 PM, 30th Mar                   Mais                   We kindly ask you to please get in touch with Shukran team through this email [email-masked]  or this contact number 22289558 in order to be fully assisted.           03:08 PM, 30th Mar                     Mohammed Shafi Kunjumon                    Oky           03:08 PM, 30th Mar                   Mais                   As well, we would like to inform you that you can now download the Shukran app from Apple store or Android play store for your ease. It will enable you to check all the details of your account and much more!           03:08 PM, 30th Mar                   Mais                   Download the Shukran App now: For IOS - https://apps.apple.com/us/app/shukran/id730806055?ls=1 For Android - https://play.google.com/store/apps/details?id=com.landmarkgroup.shukran           03:09 PM, 30th 
 Mar                   Mais                   Is there anything else I can assist you with?           03:11 PM, 30th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:12 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951129